Privacy Policy

1. Our Commitment

We handle personal data lawfully, fairly, and transparently to support shopping, shipping, and customer support for our users worldwide.

2. Data We Collect

• Name, shipping/billing address, phone number, email
• Payment data processed securely by payment providers (e.g., credit cards, PayPal)
• Usage data such as access logs, cookies, and consent records

3. Purposes of Processing

• Order processing, payment, shipping, and after-sales support
• Communications regarding orders and deliveries
• Legal compliance (e.g., tax and accounting records)
• Service improvement, fraud prevention, and analytics/marketing (opt-out available)

4. Retention

Order data is retained as required by law (e.g., 7 years in Japan; at least 2 years in the EU; per applicable US state laws).
When no longer necessary, personal data is anonymized or securely deleted.

5. Sharing with Third Parties

We share data only with logistics providers, payment processors, and other contractors as necessary to fulfil transactions,
or when legally required. We do not sell personal data to unrelated third parties.

6. Cookies & Consent

We use cookies for functionality, analytics, and marketing.
You can manage or refuse non-essential cookies via our consent banner/settings and through your browser preferences.

7. GDPR Rights (EU Residents)

• Right of access
• Right to rectification and erasure (including anonymization)
• Right to restriction and to object
• Right to data portability
• Right to lodge a complaint with a supervisory authority

Upon an erasure request, records necessary for tax/accounting will be retained in an anonymized form
(e.g., names randomized, addresses truncated, emails hashed).

8. US State Laws (e.g., CCPA)

For US residents, we honor rights provided by applicable state privacy laws such as the
California Consumer Privacy Act (CCPA), including requests for disclosure, deletion, and opt-out.

9. Security

We implement reasonable safeguards such as TLS encryption, access controls, and audit logging.

10. Minors

We do not knowingly collect personal data from minors without parental consent and will take steps to remediate if discovered.

11. Changes to This Policy

We may update this policy and will indicate the effective date above.

12. Contact & Requests

To exercise your rights (access, rectification, anonymization/erasure, restriction, objection) or to make a complaint, please contact: